Shipping / Cancellation or Refund Policy and Procedure

Thank you for visiting bsafe.world

We strongly believe in “Good customer experience”, and has therefore a liberal refund policy. Under this policy:

Procedure


The customer should write to us an email within 7 days from the receipt of the Order with the pictures of the damaged product at hello@bsafe.world; which then would be reviewed within 24 hours. If the product is found to be a manufacturing defect, we shall issue a Return Authorization Number to the customer after which he / she can return the products.

Valid refund requests will be processed within 7 working days and the amount would be refunded to the payment instrument used for the original transaction.

Refunds


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {hello@bsafe.world}.

Sale Items
Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@bsafe.world and send your item to: WATER TECH ENGINEERS SY NO.180, SALUJA ARCADE, THOKATTA,TARBUND,SECUNDERABAD – 500009 TELANGANA .

Shipping returns


To return your product, you should mail your product to: WATER TECH ENGINEERS SY NO.180, SALUJA ARCADE, THOKATTA,TARBUND,SECUNDERABAD – 500009 TELANGANA .

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help ?

Contact us at hello@bsafe.world for questions related to refunds and returns.